The first image shows the "ICER Service Report" for July 2023. It highlights the number of researchers utilizing ICER's services, with 1,306 users indicated in a pie chart that shows 97% use compute services and 10% use support services. A Venn diagram shows the overlap between users of batch queue/cluster (155 users) and developer/login nodes (762 users), with 349 users accessing both services. A textbox details the figures, and at the bottom, there is a note stating "27 New User Accounts created in July."
The second image is another "ICER Service Report" for July 2023, presenting a comparison between the number of users using ICER support and compute service. The pie chart shows 1,181 users for compute and 40 for support, with an overlap of 85 users. Below is a line graph titled 'Job Totals' displaying the number of jobs queued, started, and finished across dates. The image also includes a bar graph depicting the 'Count of Unique Users Accessing Development Nodes', with the node host names listed on the x-axis.
The third image presents the "ICER Service Report" for July 2023, focusing on ticket activity with circle diagrams indicating 156 tickets created, 232 updated, 162 resolved, and 16 open tickets. A 'Ticket Message Summary' shows 525 total users' messages and 231 total ICER's messages. The 'Ticket Resolution Data' chart illustrates the timing of message responses. The "August Topic of the Month" features "USING VS CODE TO CONNECT TO THE HPCC" by Craig Gross, an ICER Research Consultant. Contributors to the report are Michelle David, Jim Leikert, and Kylie McClung.