Issues with copying files to your HPCC research space

Many users have reported problems copying or transferring files to their research space. Although their research space still has plenty available space, they get the following error message:

“failed to ... ... Disk quota exceeded” 

This problem may occur because the folders which you copy or transfer files to have incorrect group ownership or no set-group-ID. Please read the "Instruction for using research space" section of the Research Space wiki page to learn how to resolve this issue. 

We also explain the setting of research quota on HPCC. If you have any questions, feel free to submit a ticket or visit our open office hours on Mondays and Thursdays from 1-2pm in BPS 1440.  

Chun-Min Chang
Research Consultant